Question 1

What is DESNER?

Accepted Answer

DESNER is a range of premium rigid inflatable boats spanning portable tenders, leisure craft, sport RIBs, multipurpose boats and professional aluminium-hull models.

Question 2

Who supports DESNER customers in Malaysia?

Accepted Answer

DESNER Malaysia is operated by Pen Marine Sdn Bhd, providing DESNER sales and after-sales support in Malaysia.

Question 3

Where can I see DESNER boats?

Accepted Answer

Pen Marine can advise on availability and arrange for you to inspect a boat before ordering. Contact Pen Marine to discuss viewing options.

Question 4

Which DESNER model suits me?

Accepted Answer

It depends on how you plan to use the boat. Use the Find Your Boat guide or Product Catalogue filters, then speak with Pen Marine for tailored guidance.

Question 5

What sizes are available?

Accepted Answer

DESNER ranges span compact tenders under 3 m through to professional models over 7 m. Browse the catalogue to filter by length and capacity.

Question 6

Can I customise my boat?

Accepted Answer

Many DESNER models offer hull and tube colour choices plus optional accessories. Pen Marine can walk you through what is available for each model.

Question 7

What engines are compatible?

Accepted Answer

Each model lists a maximum power rating in its specifications. Pen Marine can advise on suitable engine pairings for your intended use.

Question 8

How do I maintain a DESNER?

Accepted Answer

Routine care includes rinsing after saltwater use, checking tube pressures and following the model's service guidance. Pen Marine provides after-sales assistance.

Question 9

Is warranty support available?

Accepted Answer

Pen Marine can coordinate warranty-related enquiries and provide after-sales support for DESNER boats in Malaysia, subject to the applicable manufacturer warranty and product terms.

Question 10

Can I trailer a DESNER?

Accepted Answer

Most DESNER models are designed to be towed and launched; check the model's weight specification and your vehicle's towing capacity.

Question 11

How do I request a quotation?

Accepted Answer

Use the Request Quotation form on the Contact page or message the DESNER Malaysia contact on WhatsApp.

Question 12

Can Pen Marine arrange delivery?

Accepted Answer

Pen Marine can coordinate delivery arrangements within Malaysia, subject to destination, logistics and the final order.

Question 13

Can I inspect a boat before ordering?

Accepted Answer

Yes. Pen Marine can arrange a viewing where stock allows — contact the team to arrange it.

Question 14

Can Pen Marine assist after delivery?

Accepted Answer

Pen Marine can provide after-sales assistance and coordinate commissioning or technical support where included in the applicable order or service scope.

Question 15

Where do I get spare parts and accessories?

Accepted Answer

Pen Marine can assist with DESNER accessories and compatible equipment, subject to availability and model compatibility.

Question 16

How do I contact Pen Marine?

Accepted Answer

By WhatsApp, phone or email — see the Contact page for current contact details.

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